Common questions from Australia buyers (and how to answer them in a confident, transparent way).
Auction vehicles are typically sold as-is. Our value is in pre-bid evaluation, condition/risk review, and managing the process.
For local stock, any warranty/guarantee should be stated explicitly on the listing.
Define a clear deposit policy: how many bids it covers, how long it's valid, and whether it's refundable.
A common approach is: deposit is held for future bids (with refund conditions written in terms).
Not always. Import eligibility depends on Australian regulations and the import pathway (e.g., SEVS / workshop / personal import).
We recommend an eligibility check before bidding.
Many customers plan for 8-12 weeks, but it can vary by shipping schedules, inspections, and compliance queue time.
We provide regular status updates.
FOB is a Japan-side price (excludes shipping, taxes, compliance, registration). It's often used as a marketing hook to show the
value of sourcing from Japan. The final "landed & complied" number depends on many factors.
Yes - we can assist in Chinese (WeChat/WhatsApp). For Australian compliance steps, we can also help coordinate with third-party providers.